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The Case For Moving From Scripted To Conversational Qualifying

The Case For Moving From Scripted To Conversational Qualifying

( 7 minute read )

How many of your current business processes or systems are 70 years old? How many are 30 years old?

My guess is the answer is a combination of "zero" and "these are dumb questions". I would agree, however many of B2B sales operations are still using BANT ( 70 years old ) and call scripts ( at least 30 years old ).

In a world that is desperate for data, isn't it time to modernize the most important stage of your sale?

Let's start with the premise that deals are won or lost at the Qualifying and Discovery phases . . .

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About The Author

Mike Muhlfelder

The wisdom of age or just not shy with my personal perspective on selling. You decide. I am dedicated sales leader with a passion for driving positive change in the B2B sales world, whether that is at the individual level or building/ rebuilding processes. Yes, I believe fully in AI and how it can benefit us but only if you fix the underlying processes before you add technology. If you don't agree with anything I have said or written, tell me. We start learning when we find out we are wrong.

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