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Is a Shift To Install Base Key to 2025 Success?

Is a Shift To Install Base Key to 2025 Success?

As they close the last of their Q1 deals, many SaaS sales teams are getting anxious. While sales in any environment is always difficult, 2025 has brought a lot of economic uncertainty, market volatility, and a cautious buyer landscape - making new logo acuisition particularly tough.

Recognizing that sales to the install base are generally faster and less expensive than new logo ones, many CROs are heading into their board meetings prepared to shift the focus of their annual plan - which was just signed off on . . .

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About The Author

JD Miller

JD Miller began his technology sales career during the dot-com boom as employee number 26 of a company that was eventually acquired by Vignette – a web content management company that had one of the largest public market valuations of the time at $9 billion. Eager to repeat that experience, JD built a career with a series of progressive leadership roles at international organizations seeking sales transformations – whether that be strong increases in revenue, preparation for merger, acquisition, or IPO. His career has included roles at LexisNexis, West Monroe Partners, Workplace Systems, BravoSolution, Motus, and Kantata - backed by or exiting to private equity firms including Lloyds Development Capital, Insight Partners, Accel-KKR, and Thoma Bravo. Currently, he is a go-to-market Operating Advisor for Five Arrows Capital Partners. ​With a PhD in organizational communication, JD's leadership is marked by the intersection of technology, business and humanity. He serves as a Board advisor, prolific author, and conference speaker on these topics, and is the author of the book "The CRO's Guide to Winning in Private Equity."

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