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A CRM Pioneer Steps Into The Light

A CRM Pioneer Steps Into The Light

The pressure for reps to hit their numbers and for their employers to get a return for investors has never been greater.

On average 47-62% of reps make quota which is unacceptable and creates real business and human problems. In spite of billions spent on CRM, SFA tools, and automation we still haven’t significantly improved quota attainment. In fact, we seem to have made it worse.

As leaders, we need to fix this, stop blaming the sellers and finally deliver on the promise of CRM, SFA and automation.

Rather than writing an article where it seemed I was . . .

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About The Author

Mike Muhlfelder

The wisdom of age or just not shy with my personal perspective on selling. You decide. I am a dedicated sales leader with a passion for driving positive change in the B2B sales world, whether that is at the individual level or building/ rebuilding processes. Yes, I believe fully in AI and how it can benefit us but only if you fix the underlying processes before you add technology. If you don't agree with anything I have said or written, tell me. We start learning when we find out we are wrong.

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