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The Evolving Role of SDRs: A Look Ahead to 2025-2030

The Evolving Role of SDRs: A Look Ahead to 2025-2030

Sales Development Representatives (SDRs) have long been the backbone of many sales organizations, generating leads, qualifying prospects, and setting the stage for successful sales cycles. However, the rapid advancements in technology and the changing buyer landscape are reshaping the role of SDRs.

The Evolution of the SDR
In the past, SDRs were primarily focused on outbound calling and emailing. While these tactics remain effective, the modern SDR is becoming increasingly sophisticated, leveraging a diverse range of tools and strategies:

  • Social Selling . . .

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About The Author

Lindsey Boggs

Lindsey Boggs is a seasoned senior sales leader with over a decade of experience with all types of companies from start-ups to Fortune 500 companies. Lindsey's career in sales started at Bronto Software (an Oracle company) where she quickly rose to the top making President's Club the first year and became a "social selling pioneer." In 2015, Lindsey wrote an article that went viral on LinkedIn and she was awarded the highest "Social Selling Index" score in the world and shared a stage with Shaquille O'Neal accepting her award in Las Vegas. After LinkedIn fame, Lindsey started her own consulting business where she taught companies from all over the world how to build their personal brands, how to prospect using LinkedIn, and personal branding. Most recently, Lindsey was named a Top Influencer by Salesforce in 2021, 2022, 2023 and 2024. In November of 2023, Lindsey took on a global sales leadership role at Glassbox, the leader in improving digital customer experiences. There, she leads a global sales development team, coaches modern ways of prospecting, and leads all of enablement for the commercial organization. Lindsey also co-founded a nonprofit in mental health called UNCrushed.org where she helps tell people's stories and help break the stigma of mental health, especially surrounding the workforce. Lindsey has been a featured keynote speaker with Gary Vaynerchuk, Shaquille O’Neal, Andrew Huberman, and featured in Forbes, INC, spoken at Dreamforce, and featured in various other magazine and news articles around the globe for her unique prospecting efforts and personal branding tactics. More than anything, Lindsey loves to coach and mentor others and provide tactics to help foster an environment to help further other people’s careers.

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