Redfining Customer Success!
Customer Success starts once the deal is closed?
Agree or disagree?
Consider this. Using timing incentives, discounts and other old school sales tactics to drive urgency and deals is as old as the hills. This has impacted the profession of sales in profound ways. Just take a trip into any car dealership today and waste fours hours of your life with a salesperson and you realize the profession of sales needs to evolve.
As sales professionals, we need to force this evolution. The best sales organizations are already on their journey towards this and are going through the painful process . . .
