
The Death of “Always Be Closing”

We've all been there, right? The sales floor buzzing with that "Always Be Closing" energy, the pressure hanging thick in the air. It felt like a game, a contest of wills, and frankly, it left a bad taste in my mouth. Like we were all trying to outsmart each other, rather than actually helping anyone.
And then, you start to notice things. You see how people react to that kind of pressure, the way their eyes glaze over, the polite but firm "no thanks . . .