
If You Think You Really Know Your Team, Donāt Read This
Most sales leaders think they know the people on their team.
Jeff is a New York Giants fan. Anna is from a midwest town near where you grew up. You and Diego are still hanging on to that time your team won the company scavenger hunt and Alex has a golden retriever that always joins 1:1s. You and the team even have a slack channel where you discuss tv shows youāre all watching and talk shit about marketing together!
Donāt get me wrong this sounds like an awesome team and I feel Jeffās pain but when it comes to getting to know their team, most leaders stop here.
This is surface level. Itās great for team morale, but it wonāt help leaders empower their team.
I used to think building rapport was good enough.
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