The Death of the Hard Sell: Why CX is the Ultimate Sales Strategy
For years, sales has been synonymous with persuasion, persistence, and – let’s be honest –...
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Business Improvement and Cultural Transformation Specialist based in London. Over 12 years experience in Customer Experience, Continuous Improvement and Change Management, driving cultural changes that benefit on cost, efficiency and upsell opportunities. Director & Principal Consultant at Carter Consultancy.
Posted by Dave Stubberfield | Feb 20, 2025 | Customer Experience, Customer Success |
For years, sales has been synonymous with persuasion, persistence, and – let’s be honest –...
Read MorePosted by Dave Stubberfield | Feb 5, 2025 | Customer Experience, Customer Success |
Customer experience (CX) and customer success are no longer just buzzwords – they’re the driving...
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