Category: Customer Experience

Bad Behavior and the Need for a Buyer-Seller Understanding

by Michael D’Aleo | Mar 6, 2025 | Customer Experience | 0 |

“You know what my dream is? It’s to one day be on the other end of that phone” – Charlie Sheen as...

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The Death of the Hard Sell: Why CX is the Ultimate Sales Strategy

by Dave Stubberfield | Feb 20, 2025 | Customer Experience, Customer Success | 0 |

For years, sales has been synonymous with persuasion, persistence, and – let’s be honest –...

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Why Customer Experience is the New Sales

by Dave Stubberfield | Feb 5, 2025 | Customer Experience, Customer Success | 0 |

Customer experience (CX) and customer success are no longer just buzzwords – they’re the driving...

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Current News

What’s Driving Tesla’s Woes?
As Tesla faces a global sales slump, and with shares down for the seventh consecutive week, could Elon Musk's antics really be to blame?
The DOJ Still Wants Google to Sell Off Chrome
In its final proposed remedy filing in the Google antitrust case, the Department of Justice reiterated that Google should stop paying partners for search placement—and divest its dominant Chrome browser.
DOGE Has Deployed Its GSAi Custom Chatbot for 1,500 Federal Workers
Elon Musk’s DOGE team is automating tasks as it continues its purge of the federal workforce.
‘Startup Nation’ Groups Say They’re Meeting Trump Officials to Push for Deregulated ‘Freedom Cities’
The architects of projects like Próspera are drafting legislation to create US cities that would be free from federal regulations.
Trump’s ‘Strategic Bitcoin Reserve’ Plan Comes With a Twist
Rather than buy bitcoin directly, Donald Trump’s plan calls for holding the US government’s current bitcoin assets in reserve—and creates a separate stockpile for other crypto coins.